________________________________________ 1. Is this laptop brand new or UK-used? This is a UK-used (Grade A) HP Probook 11 G5 — meaning it’s neatly used abroad, fully tested, and verified to be in perfect working condition. You’ll get a laptop that looks clean, performs smoothly, and lasts long. ________________________________________2. What’s the difference between UK-used and Nigerian-used laptops? UK-used laptops are imported directly from the UK, where they’re used under better conditions — no heat, no power issues, and less wear. They’re usually cleaner, faster, and more reliable than locally used laptops. ________________________________________ 3. Does it come with a charger? Yes! Each unit comes with an original Dell charger that has been tested and confirmed to work perfectly. ________________________________________ 4. Can I use it for office work, online business, or school? Absolutely. With 4GB RAM and 128GB SSD, it runs smoothly for: • Office & remote work (Word, Excel, Zoom, etc.) • Freelancing or online jobs • School assignments or online classes • Browsing, movies, and light design work It’s fast, stable, and built for everyday productivity. ________________________________________ 5. Can the laptop be converted to a tablet? Yes! This is the X360 convertible model — the screen folds backward into tablet mode, making it perfect for note-taking, presentations, or watching movies. ________________________________________ 6. Is it touchscreen? Yes, it has a responsive touchscreen, so you can use your fingers just like on a tablet or phone. ________________________________________ 7. How long does the battery last? The battery is strong and can last 4–6 hours, depending on your usage. All units are tested to ensure they hold good battery life before delivery. ________________________________________ 8. What operating system does it come with? It comes preinstalled with Windows 10 or 11 (activated) — ready to use once powered on. You don’t need to install anything before use. ________________________________________ 9. Is there a warranty or guarantee? Yes. We offer a 2 months guarantee — if you notice any issue within 2 months of delivery, we’ll replace it (terms apply). ________________________________________ 10. Can I pay on delivery? Yes, Pay on Delivery is available in selected locations. If you’re outside those areas, you can still make payment before delivery through our verified payment channels. ________________________________________ 11. How long does delivery take? Delivery usually takes: 1–3 days (depending on your location) ________________________________________ 12. How do I place my order? Fill in your correct (name, phone, address), and our team will contact you to confirm your order before shipping. ________________________________________ 13. Can I use it for graphics design or heavy software? This model is best for everyday use — work, study, browsing, and light design. If you need something for heavy design or video editing, we recommend a higher RAM model (we can help you with that too). ________________________________________ 14. What if I receive a faulty laptop? That’s very unlikely because all units are tested and verified before shipping, but in the rare case it happens, you’re fully covered under our guarantee. ________________________________________ 15. Is it available right now? As of today, limited stock is available. Once this batch sells out, the next shipment may take 2–3 weeks. If you’re reading this, don’t wait — order now before it runs out. ________________________________________